I’m 25 and I’m not a easy person to give 5 stars away but these guys were worth it.
All in all these guys transferred over my Verizon number and got me going within 15 mins.
3 guys were amazing professional and if I could I would of tipped those guys $25 each forbjust smiling and being PERFECT towards me.
Poor service. Staff unknowledgeable. I would give negative stars if that was an option. I went to this AT&T retailer earlier this morning (just shortly after 10AM) to load more time on my daughter's gophone and to switch my phone's service from Cellcom to AT&T, keep my phone and number. There was only one person working and I had to wait over 30 minutes for assistance. To be fair, the young lady there was initially attempting to another customer and she did acknowledge me and asked what I needed. I told her and she said she would be with me as soon as she could. Everything to this point was fine. 30 minutes later, while the initial customer was still on the phone with customer service, the young lady just sat there...letting me wait longer. When that customer left (their issue wasn't resolved) another customer walked in and was helped before me. I'm getting frustrated by this point. Now it is almost 11am and I'm late getting back to work. Still only one store employee. When I finally get assistance, I had to tell this young lady three times what I wanted to which she gives me a blank stare and says "I'm confused, I need to take some notes". Now I'm frustrated to the point I'm ready to walk out. So I take a deep breath and tell her that I will speak more slowly. (English wasn't the issue) She responds that she refuses to help anyone that talks to her that way. I let her know that's fine with me and started to leave when she backed off a little. By the end of our conversation, she said in order to transfer service I needed to provide a laundry list of information to include my social security number and that my phone did not have a sim card so I would need to buy a new phone, Nothing else she could do and I would have to come back. I immediately went to the AT&T store in Rib Mountain. Within 15 minutes of walking into the Rib Mountain store, I had my service transferred, a new sim card in my phone, Any information I needed that I didn't have with me (cellcom acct no.) they helped me get. No SSN was needed. I will not go back to the AT&T Retailer in Weston again.
I was switching from Verizon wireless and this store even though” isn’t corporate own”
Was wayyyyy better than the Att by Walmart. Look for my review over there -STARS if I could
Once I walked thru the door these guys greeted me and asked how can they help me... the other ATT by Walmart didn’t even look at me or smile or anything.
Showed me several different plans with limit data and with unlimited data
Thanks Kyle and the other guys will be calling att and letting them know you treat customers AMAZING
Just to remind you all,,
First off!!!! Merry Christmas!!! This ATT place was amazing and kind and helpful!
But this place by target,
1)
2) these people explained the plans and showed me prices from $60-115 which I choose or $189 with tv and WiFi and new phones etc
Friendly and really smart to know how stuff works 4 phones and watches
From California to Wausau this Att helped a woman, a veteran, and as some of these folks say 92’sbabys (:
3) these people were not pushy to make a Sale on commission. These 3 guys made me feel welcome and I’m glade to hand over my money to these guys. The other store by Walmart didn’t want to even bother helping me, it felt as if I was ruining their day by walking into their store and trying to spend $900 on new iPhone and new Galaxy Note 8 I was looking to spend $$$ major money
Ok place
Showed me plans with Military discount.
Offered me several different plans to choose wasn’t a One size fits all!! Love love love!!!
4) anyways loved this ATT will be coming back for future business and will tell my coworkers to come to this in Weston rather than rib mountain.
Kylee is great. Very knowledgeable and friendly.
At T is a US Electronics Store based in Weston, Wisconsin. At T is located at 2705 Schofield Ave Suite C, Weston, WI 54476, USA.
Please contact with At T using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find At T opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.