Missed one payment. They called me on my cell phone during work hours one time and then called me at my work. They called me at work for missing one payment!!!! Do not use this company!!! One payment missed in a year!!!
I have been using Foundation Finance for about a year. Something happened about 4 months ago and they changed. We have had a success rate of 95% approval which is pretty good. However, do to an error on their side, they will not pay us the full agreed upon amount. They had sent us an approved and proceed letter. 4 days later after we completed the work, they decided the applicant needed a co-signer. This co-signer had bad credit which then effected the loan amount. Now instead of financing the 95% agreed upon amount, they will only pay us 85%. or nothing at all. (take it or leave it) Vendors watch out for these peoples bait and switch routin. Strongly recommend you using someone else. James B Owner
***Update: I put in a complaint through the Better Business Bureau after I was unable to work my way up to someone who could help at the company. They reviewed everything and did the right thing, forgiving the interest they had charged since my first payment attempt. Although it is still frustrating that their payment system is difficult to use and that their customer service representatives were rude, I really appreciate that they were able to resolve this in the end.
Horrible customer service. I told multiple people that the check was in the mail. The lady laughed at me for being upset that they keep calling me. She actually laughed at me! Not professional at all.
Horrible company! They can put a lien on your property for any reason and give no explanation as to why. They don't even notify you that they have put a lien. I found out trying to refinance my house! Then they want you to pay $250 to have it temporarily lifted! I will let everyone I know not to do business with them.
I had a loan through Foundation Finance on a water system that I purchased last year with a 0% promotional rate that ended in June. About a month prior to the end of the promotion I went online and scheduled a payment for my due date that would clear the balance. A few weeks later I noticed the company hadn't attempted to debit my bank and I went online and scheduled a second payment. A week after that I got a statement reflecting neither of the payoffs I had attempted and charging me retroactive interest on the balance for the last 12 months. I called to see what the problem was and spoke with a supervisor who was extremely rude on the phone, refused to acknowledge even the possibility that the online payment system had simply not worked when I attempted to make two payments that failed, I was told this was my fault and he hung up on me. It was extremely unprofessional and seems dodgy.
Foundation Finance Company Llc is a US Finance company based in Weston, Wisconsin. Foundation Finance Company Llc is located at 7802 Meadow Rock Dr, Weston, WI 54476, USA.
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